Friction Finder Audit
For businesses worried they are leaking money because of broken, clunky processes.
The Friction Finder Audit is designed to transform the way your business operates. Our innovative process meticulously documents your company’s workflows and identifies areas of friction. By prioritizing solutions based on their value, Friction Finder ensures that your business not only runs smoother but also becomes more competitive and agile.
How Friction Finder Works:
Step 1: Comprehensive Process Documentation
We begin by thoroughly documenting all your business processes. This step involves understanding every workflow, procedure, and operational activity in your organization.
Step 2: Identifying Friction Points
Our team analyzes these processes to pinpoint areas where friction occurs. Friction points could be inefficiencies, bottlenecks, redundant tasks, or anything that impedes smooth operation.
Step 3: Assessing Impact and Value
We assess the impact of each friction point on your business. This involves understanding how they affect productivity, customer satisfaction, employee morale, and your bottom line.
Step 4: Prioritizing Solutions
Solutions are then prioritized based on the value of fixing the identified friction points. We focus on strategies that offer the highest return on investment, ensuring impactful improvements.
Step 5: Implementing Changes
Our team works alongside yours to implement the recommended solutions, ensuring that each change leads to tangible improvements in your business processes.
The element missing from almost all strategies is clarity.
Our approach is to start with a deep understanding of how the company works and how technology is currently being utilized. We interview key stakeholders across the organization, from the c-suite to line-level employees, to gain insights into how technology is being used and how it can be improved.
We then work closely with the c-suite to understand the business strategy and goals, and develop a technology strategy that supports and catalyzes the business strategy. Our team of experts evaluates any existing technology in use at the company and assesses its effectiveness and suitability to the problem. If there are any custom-built tools, we evaluate them as well.
Our deliverables include a comprehensive strategy document that outlines our findings and recommendations, including evaluations of systems, the people the company has now, and who they need to make breakthroughs. We also provide a roadmap of initiatives over a 3-year period to create value at exit.
Our Tech Audit service provides businesses with the insights and guidance they need to leverage technology to drive growth, improve efficiency, and achieve their business goals. Contact us today to learn more about how we can help your business succeed with our Tech Audit service.
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